WhyCrashed

usbxhci.sys

Microsoft — USB 3 host controller driver

When blamed in a crash: Often a victim, dig deeper

What to do

The USB 3 controller driver — misbehaving USB devices, hubs or chipset firmware are the usual causes.

  1. Update chipset drivers from your PC/motherboard maker and the BIOS.
  2. Unplug docks/hubs; reconnect devices one at a time.
  3. Update firmware of docks and external drives.

Got a crash dump? Get your verdict in seconds

Drop the .dmp file into our analyzer — it runs entirely in your browser. No upload, no size limit, no account.

Analyze my dump file →