WhyCrashed

STOP 0x00000019

BAD_POOL_HEADER

The header that tracks a block of Windows' shared kernel memory was corrupted — a driver wrote past the end of its allocation, or RAM is faulty.

Likely causes, most common first

How to fix it

1. Update drivers and test RAM easy

  1. Update the driver named in the report (or your network/security drivers if none is named).
  2. Run Windows Memory Diagnostic.
  3. Uninstall recently added VPN/antivirus utilities temporarily.

The four parameters on the blue screen

Windows shows four hex numbers with this stop code. Here's what each means — our analyzer decodes them automatically from your dump file.

Parameter 1Type of pool violation
Parameter 2Varies by subtype
Parameter 3Varies by subtype
Parameter 4Varies by subtype

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