WhyCrashed

STOP 0x0000003D

INTERRUPT_EXCEPTION_NOT_HANDLED

An error during interrupt handling went uncaught — typically a driver bug in a device's interrupt path.

Likely causes, most common first

How to fix it

1. Update drivers easy

  1. Update the driver named in the report, or run Windows Update including optional driver updates.
  2. Unplug recently added peripherals and see if the crash stops.

The four parameters on the blue screen

Windows shows four hex numbers with this stop code. Here's what each means — our analyzer decodes them automatically from your dump file.

Parameter 1Address of the exception record
Parameter 2Address of the context record
Parameter 3Reserved
Parameter 4Reserved

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