STOP 0x00000024

NTFS_FILE_SYSTEM

The NTFS driver hit a fatal problem — usually disk corruption or a failing drive; occasionally an antivirus filter driver interfering with file-system operations.

Likely causes, most common first

Disk corruption or bad sectors
A failing drive
Antivirus filter drivers
Faulty RAM corrupting disk caches

How to fix it

1. Check disk and file system easy

Back up important files first.
Run: chkdsk C: /f /r from an admin terminal, confirm for next reboot.
Check drive health with the maker's tool.
If a third-party antivirus is installed, update or temporarily remove it.

The four parameters on the blue screen

Windows shows four hex numbers with this stop code. Here's what each means — our analyzer decodes them automatically from your dump file.

Parameter 1	Source-file and line information
Parameter 2	Address of the exception record (if any)
Parameter 3	Address of the context record (if any)
Parameter 4	Reserved

Got a crash dump? Get your verdict in seconds

Drop the .dmp file into our analyzer — it runs entirely in your browser. No upload, no size limit, no account.

Analyze my dump file →