WhyCrashed

STOP 0x000000DE

POOL_CORRUPTION_IN_FILE_AREA

Kernel memory used for file data was corrupted — a driver bug or failing RAM, with file-system filter drivers (antivirus, backup) high on the list.

Likely causes, most common first

How to fix it

1. Update security software and test RAM easy

  1. Update or temporarily remove third-party antivirus/backup software.
  2. Run Windows Memory Diagnostic.

The four parameters on the blue screen

Windows shows four hex numbers with this stop code. Here's what each means — our analyzer decodes them automatically from your dump file.

Parameter 1Varies
Parameter 2Varies
Parameter 3Varies
Parameter 4Varies

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